Comcast Apologizes After Belligerent Customer Service Rep Call Goes Viral
We'll all laugh about this when these companies disappear in five years. A San Francisco man called up Comcast to cancel his service, because, well, there are other options out there now. But when he started speaking with the customer service rep, he found the rep to be aggressive, overbearing, and just really annoying. So basically, this guy was a pretty good representation of Comcast. But Comcast doesn't want anyone thinking that, so they offered up an apology to the man and his wife, who had been dealing with this dude for 10 minutes prior to recording. To give you a sense of that achievement, I was able to listen for about 15 seconds before stopping the video out of a quiet rage. ENJOY!